• Industry-leading cloud and edge tools for rapid device deployment and easier asset and inventory management.
  • Monitor network, device and asset performance and security with bi-directional communications.
  • Access data from edge devices that were previously out of reach and define precisely where you want the business logic.
  • Automate mass firmware and software updates to stay in compliance.
  • Integrate device data through open APIs to gain deeper insights.
  • Receive detailed reports and real-time alerts on network health and device conditions
Learn more about Digi Remote Manager

IoT device management is not just a nice idea. It’s mission critical. Today’s connected devices are smarter, more feature rich and edge-compute capable. They are the eyes, ears and communications supporting your application.Digi Remote Manager You need a remote device management solution that integrates fully with your network infrastructure to automate processes, keep tabs on activity across your living network, and give you command over those devices in groups and individually for updates, patches, security and troubleshooting.

Digi Remote Manager® (Digi RM) is the technology platform that brings networks to the next level, allowing networks – and the people who manage them – to work smarter. It transforms a multitude of dispersed IoT devices into a dynamic, intelligent network. Now you can easily activate, monitor and diagnose hundreds or even thousands of mission-critical devices from a single point of command. Edit configurations, update firmware, schedule and automate tasks — all from your desktop, tablet or phone.

You can also easily extend your network at scale with bi-directional, open integration and add intelligence to the edge with custom code, APIs and Python scripts. All the while, software-defined security diligently safeguards your entire Digi ecosystem. What’s more, Digi Remote Manager delivers all of the above with a lower first cost and subscription cost than other industry options.

Most importantly, you can relax knowing that Digi Remote Manager will automatically monitor and remediate your network’s device security. Your network never sleeps. But you can.

IoT Device Management That Works for You

Reliability

Long live your network

Resiliency

  • Network monitoring tools and alerts
  • Console terminal for out-of-band management of edge devices
  • Superior availability, operating to 99.9% or greater
  • Hosted in a commercial-grade SAS 70-certified environment

Extensibility
Revive an existing network or assimilate individual devices with bi-directional, open integration capabilities.

Productivity

Do more with less effort

Grouping
Remotely configure groups in multiple ways to best suit your needs.​

Scheduling
Schedule tasks on a single device or on a group of devices.

Automation
IoT device monitoring, alerts and device updates.

Usability
Customizable dashboard widgets with dark mode.

Insight

Know your network

Reports
Pre-built reports provide the data you need most.

Location Services
Track and map your devices’ location data and GPS coordinates.

Visibility / Analytics
Set alerts to maximize device uptime.

Real-Time Diagnostics
Facilitate maintenance and troubleshooting.​

Data Management
Generate new revenue opportunities via predictive insights.​

Remote device management: network-wide updates, data insights and control.

Digi Remote Manager delivers centralized visibility and automates processes at your command, with actionable 24/7 remote monitoring.

Automated Network Monitoring

To keep tabs on dozens, hundreds or thousands of active connected devices requires network monitoring software. Human eyes can’t keep up. With Digi RM remote monitoring tools, you’re in command. As your IoT device management platform, Digi RM watches your network for disruptions and intrusions, and lets you know when you need to take action. Set alerts for important conditions. Get reports on network performance. Check on any device, anywhere, anytime.

Configuration Management

Digi Remote Manager has what other IoT device management platforms don’t: the ability to configure all of your devices at once, make individual configuration changes, and still manage those specialized configurations in groups. Create group and individual configurations. Deploy rapidly and accurately. Let Digi RM monitor device security.

Firmware Updates

Today’s IoT devices are smarter, more feature rich, and have more tasks to perform at the edge. And they are not static. You may need to update firmware to enhance functionality, download custom scripts, keep your devices in compliance with corporate security policies, or deploy patches for threats to IoT security. Digi Remote Manager puts the network management tools in your hands to deploy firmware updates or send files to your devices in minutes, even if you have a network of many thousands of devices. Manage your dynamic network with a few clicks. Keep your devices secure.

Detection and Troubleshooting

Digi RM is always on, even during your network manager’s off hours. As your network monitoring solution, Digi RM lets you know when issues arise, sending alerts and delivering reports so your team can rest easy. At any time, they can gain the insights needed on the health of the entire network or individual devices and remotely troubleshoot, test and reboot devices as needed. Put network monitoring tools to work for you, so you can work smarter.

Network Resiliency: Tools for Troubleshooting

Managing your device network is one thing when the network is up, but requires an out-of-band (OOB) management strategy in the event of network disruptions. Digi Remote Manager lets you remotely and securely access devices OOB, via console access. Network administrators have serial connection access through a combination of Digi RM’s business-level service and cellular products running the Digi Accelerated Linux (DAL) operating system.

  • Provides central access to remote devices, even when they are offline
  • Enables secure out-of-band management via a serial connection
  • Dynamic SIM cards automatically disallow incoming IP traffic, by design
  • Communications through the console to Digi hardware passes through a pre-configured, device-initiated tunnel using TLS 1.2 encryption
Overcome Network Outages